We ask that all appointment booking is done through our online platform Vagaro to ensure that each client knows exactly what and when they are booking. If you are a new client to MOKO, You will be asked to fill out a series of forms, upload pictures of your eyebrows/service area, and pay a deposit to hold your appointment. Once you have completed this, you will see that the appointment has been requested. Each artist will then go in and personally accept the appointment after reviewing all the information provided. We make every effort to accept or respond to all inquiries within 48 hours.

Same goes for your 12-16 week Required Follow-Up Appointment, which will be booked directly after your Initial Appointment. You will put down a deposit to secure your appointment. You must update any medical information if it has changed since last visit. 

What if I have to reschedule or cancel my appointment? 

Clients who fail to show up for their appointments are responsible for the full-service amount and the card on file will be charged. Please use your correct contact information when booking. We will send text messages and email reminders and may reach out with additional questions regarding your Micropigmentation service. 

What if I am running late to my appointment? 

We understand that accidents and traffic happen. Please plan accordingly when driving into your appointment and allow enough time to get to the studio and park. If you are going to be more than 15-minutes late, we have to cancel your appointment as we cannot accommodate you, which would negatively impact clients scheduled after you. You will be responsible for the full amount of the scheduled service.

MOKO is a collaboration of artists. Please be respectful of our time on and off of work. We ask that no direct messages be sent via instagram in regards to appointments or questions. All client communications need to be made through email (with either the artist or the studio). Please text message or call MOKO directly.

We don't do separate consultations for brow & lip micropigmentation services. At the appointment, the artist will discuss expectations, shape, style/technique, and come to an agreement with you before beginning the service. We do do consultations for Scalp Micropigmentation. 

Some clients have naturally fantastic brows and still feel this service is for them! Whether or not you "need" or simply want micropigmentation is a matter of opinion and is a personal decision. We make it a point to let you be in control of that choice. 

If you are unsure, we would suggest doing a bit more research on the cosmetic tattoo process, or starting off with a shaping & tint as this will give the appearance of fuller, more defined brows, but is temporary and will last about 4-6 weeks!  

You can visit our Instagram  for pictures of our work. The artist’s Instagram will also be linked in our bio! @mokobeautystudio 

Micropigmentation is the process of implanting pigment into the skin using a needle. This is described as the art of cosmetic tattooing, and all techniques fall under Micropigmentation. These could include: Microblading, Combo brows, Powder brows, Shaded Brows, Nano Brows.

What is Microblading?

Microblading is a technique used to create tiny hairstoke-like cuts in the eyebrow to enhance each client's shape. A disposable hand tool is used with a nano blade dipped in pigment to create a tiny, crisp stroke that mimics the hair, this being the end result. This is our most natural technique. Microblading is a semi- permanent procedure and typically lasts 2-3 years. 

What are Combo brows?

Combination brow is a technique that uses microblading (see above) and soft shading/powder. Once the microblading strokes are done, we go in with a manual pen machine and nano needle to pixelate the skin. The end result is a soft powdered finish that defines the eyebrows and gives them more definition.

How do you choose which technique is best for me? 

At the beginning of your initial appointment, we will asses and choose a technique based on a number of factors: age, eyebrow goals, skin elasticity, skin complexion, amount of hair present, thickness of the hair, and medical conditions. Individuals with young, normal/dry skin are best candidates for Microblading. Individuals with combination/oily or agin skin are better suited for Combination Brows.

You may not be a good candidate for micropigmentation if you have any of the below conditions.

Please reach out by email if you have any questions, [email protected]

Autoimmune: Clients with the below conditions have compromised immune systems which may greatly affect the healing process or health of the client. For safety reasons, we cannot perform microblading services on clients with these conditions.

* Diabetes Type 1 - Doctor’s note is required
* Cancer - Must be out of active chemotherapy and radiation for a minimum of 8 months
* Lupus
* Hepatitis B/C
* HIV / AIDS
Blood Disorders are at high risk for excessive bleeding and poor results.
* Sickle Cell
* Hemophilia

Skin Conditions: inherently cause you to be more sensitive, bleed easily, and have more dryness, flaking, or shedding. If you have any of the below on your face, you may not be a good candidate for micropigmentation services, this includes brows, eyes, and lips. We are not able to microblade over scarring, moles, bumps, piercings, or keloids.

- Severe Acne

- Severe Rosacea

- Accutane - Must be off this medication for 6 months

-Tetralysal/Doxycycline- Must be off for 6 months

- Spironolactone - Must discontinue use of Spironolactone 4 weeks prior & 4 weeks after initial & follow up appointment.

- Steroids - must be off for 6 months

- Keloid Formations 

- Antibiotics - must be off for 2-4 weeks

-Allergies to Metal

Active Skin Conditions
* Cold Sores
* Shingles
* Impetigo
* Psoriasis
* Pink Eye
* Vitiligo

Please review before booking an appointment.

At MOKO, we pride ourselves in using techniques to provide the most natural approach to your eyebrows. We focus on ‘building a brow” over the course of the initial appointment and the follow-up appointment. Both appointments are required to ensure that your eyebrows are perfect.  
 

What can I expect during my Initial appointment?

During the initial eyebrow micropigmentation session, each client receives a consultation on what the treatment will entail and we thoroughly discuss your brow goals and needs. We will outline the shape, which is done using a mapping process. Eyebrows are designed to create balance, structure and better frame your face. The artist will work with you to design a specific shape that best suits your individual facial features.  

We do our best to remind clients that they should not expect their eyebrows will be symmetrical. It is impossible due to facial bones and muscles. If hair is present, we base the shape off of the hair to keep the eyebrows as natural as possible.

After discussing your thoughts and concerns, we proceed with the appointment. Our goal is for you to be 100% sure about moving forward with the procedure, so we won't push you into completing it if you aren't feeling comfortable. However, the client is responsible for 100% of the service amount if they decide not to move forward with the appointment.

Do I need a touch up appointment?

You sure do! To get the best results, we strongly recommend a touch up. Follow ups will add to your overall results and the longevity of your permanent makeup. After the initial procedure, we ask you to wait 12-16 weeks before attending your follow-up appointment. We schedule all follow-up appointments 12-16 weeks after the initial appointment to ensure that the eyebrows are fully healed, as going back into the skin before this time can result in scarring. We can adjust color, shape, and technique at this appointment to perfect the eyebrows as we see fit. We require all follow-up appointments to be booked with a deposit at the time of the initial appointment. We give you 6 months to make your follow-up appointment, anything booked after 6 months will be considered an initial appointment.  

When should I book my refresher appointment? 

We recommend that all refresher appointments be done at least 2-3 years after your follow-up appointment. It is important to let your brows fade 40-50%. We will push your appointment out if your eyebrows have yet to fade enough. All tools and pigments have upgraded, and it is unnecessary to come right on the 2 or 3-year mark. We would rather you wait until your brows have faded and then reach out to us with pictures so that we can assess and recommend when to come. Let your brows fade! The pigment needs time to break down or it will result in blotchiness and harsh eyebrows in years to come. 

How long is a microblading appointment?

The Initial Eyebrow Microblading appointment will take about 2.5 hours. We spend about 30 minutes to mapping out the shape, picking out the right color & photos. The Follow up will take about 1.5 hours.  

Eyebrow Micropigmentation is constantly changing. We keep up with new techniques, services, and products. Depending on your skin type, there is no date for how long your eyebrows will last. So please be prepared to have them there for many years to come, take pride in your brows and keep up the refresher appointments.

After your Microblading procedure, your eyebrows appear red or swollen immediately after the procedure, but these typically subside within 24 hours. In the next few hours, the pigment in the skin will oxidize, making the brows look darker and redder than they were at the beginning. It is normal and expected that this happens. In most cases, the pigment fades by 20-40% once it has fully healed.

During the third and fourth day during the brow healing process, you may notice some scabbing and flaking on the treated area. It's perfectly normal! Please refrain from picking or it will result in loss of pigment in those areas and can lead to scarring. You may see spots or patches on your eyebrows until they are completely healed.

Approximately 10 days after the flaking is complete, the eyebrows will appear much lighter. Over the next 4-6 weeks, the pigment will darken and return to the skin in its healed state.

It will take 4-6 weeks for your brows to heal completely. You will be able to address any pigment that does not return at your follow-up appointment. We will evaluate your retention, touch up the spots that didn't adhere, and adjust the pigment color to give you natural-looking, perfect brows that will last up to 36 months.

Can I wear Makeup after the procedure?

Please refrain from wearing makeup on the area you are having done until the healing process is over, you may wear makeup on other parts, being careful not to place over the treated areas. Please see Aftercare section. 

Can I book an appointment if I've had previously done work?

We require that any client that has previously done Micropigmentation (Cosmetic Tattoo, Microblading, etc.) on the area they wish to have done must email pictures to [email protected]. Pigment needs to be faded significantly before they can be done again to have the best possible outcome. We require that the pigment be about 80% faded before booking an initial appointment. If we can't achieve your goal for your brows with the existing work, we can provide recommendations on how to help the ink fade

We do not offer touch-ups or refreshers for clients with previously done work. If the brows are not significantly faded, we will always recommend waiting or having removal services before we can do an initial appointment. 

We cannot perform the procedure on any client who is pregnant or breastfeeding. This is due to unknown complications and risks associated with the procedure.

How long do I wait after pregnancy or breastfeeding to get Micropigmentation? 

We recommend once each client has given birth or finished breastfeeding to wait an additional 4 months. This allows for your hormones to rebalance and helps us and you to have the best results possible.

*This also applies to all miscarriages and terminated pregnancies*

Can you remove unwanted pigment from previously done work?

We offer permanent makeup removal services using the BotchedInk Treatment Process. BotchedInk is a gentle saline solution used to remove permanent makeup, microblading, and scalp pigmentation. The ingredients in the solution are designed to promote blood flow, pushing the pigment to the surface and out of the skin, and promote quicker healing. The formula is close to the skin's natural PH level to reduce discomfort and pain.

How many sessions will I need for brow removal services?

Removal, similar to micropigmentation, is a multi part process, so typically clients will come in for multiple sessions, depending on their needs. The results will depend on how much pigment is in the skin and how deep the pigment is.

Scalp Micropigmentation is a non-invasive, cosmetic tattoo treatment used on individuals who have thinning hair or hair loss. This procedure will create a look of tiny hair follicles. It helps restore the clients look of fuller hair. During the procedure, a tiny micro-needle is used to deposit pigment into the scalp. Whether you want the look of fuller hair, your hairline is receding or you have gone completely bald, this procedure can help you! Our artist Stelios offers scalp micropigmentation consultations and appointments. 

An initial application is incomplete until after a follow-up appointment, which must be scheduled approximately 12-16 weeks after your initial appointment. There is an additional cost to your follow-up appointment and is not included in your initial appointment cost.

While your skin heals, please be prepared for the color intensity of your procedure to be significantly larger, sharper, brighter, and darker than what is expected. This is a normal and expected result of the application and healing process. The micropigmentation healing process will take a number of days to complete, depending on how quickly the outer layer of your skin exfoliates and new skin regrows to take its place.

Since delicate skin or sensitive areas may swell slightly or redden, some clients feel it best not to make social plans for a day or two following any procedure.

Please ensure you have read all of our Micropigmentation Service Policies and FAQ prior to your appointment. 

What are the ingredients in the products that you use during the brow procedure?

We have listed out the products and ingredients we use below. If you have a lot of allergens or highly sensitive skin, w suggest connecting with your doctor before making an appointment!

- We use the Brow Daddy pigment collection. Click Here to view the product information. 

- All of the needles/blades we use are stainless steel & single use only.

- Before and during, we use Lidocaine and Epinephrine for numbing.

- Before, during, and for aftercare we use the very natural Candy Cleanse by Bowler Esthetics: which contains Coconut Oil, olive oil, sunflower oil, Potassium Hydroxide, Glycerin- Aloe Vera Leaf Juice, Citric Acid, Shea Butter- Rosemary

What ingredients are in the Bowler Esthetics Aftercare Balm & Lotion?

Balm:

Organic Sunflower Oil, Organic Beeswax, Virgin Shea Butter, Coco Caprylate/Caprate, Arnica Extract, Chamomile Extract, Virgin Organic Coconut Oil, Organic Argan Oil, Organic Tea Tree Oil

Lotion:

Purified Water, Sunflower Oil, Cetearyl Alcohol, Vegetable Glycerin, Arnica Extract, Chamomile Extract, Virgin Organic Coconut Oil, Benzyl Alcohol, Dehydroacetic Acid, Organic Jojoba Oil, Organic Argan Oil, Vitamin E Mixed Tocopherols, Rosemary Oleoresin, Grapefruit Seed Extract

For the best results with Microblading, your skin should be healthy, moisturized, and free of irritations and blemishes prior to the procedure. You should wait until the skin heals if it's damaged or broken or blemished. You should avoid using retinols, exfoliants, and drying agents. An irritated or dry skin prevents optimal retention.

Before & after your micropigmentation appointment, It is recommended you stop skin care products. The goal of these procedures to produce a beautiful, natural healed result. Whether you're anti-aging, brightening, smoothing, tightening, treating acne, or correcting color, skin care products alter the thickness of the skin, and the end result is not the same.

These products have a HUGE impact on healed eyebrows. It is possible for the eyebrows to become patchy, completely faded, dark, or unnatural. Once your eyebrows have fully healed, you may resume using the products again.

For best results, we only recommend using a basic daily cleanser and daily facial moisturizer to prepare the skin for the procedure. If you have questions about this policy, please don't hesitate to reach out. 

With microbladed eyebrows, you can feel and look beautiful 24 hours a day, anywhere.  It's possible to wake up in the morning, get out of the pool, work out, all with beautiful eyebrows, even if you have patchy, sparse, scarred, or none at all.  There's no more time wasted filling in your eyebrows every morning with microblading!

-We ask that you please refrain from coming to your appointment with freshly tinted, dyed, or hennaed brows. You'll have to pay 100% of the service amount if we can't fulfill the appointment.

- You shouldn't tan or expose yourself to the sun 14 days before and after your procedure. Sun damage acts as an exfoliatent for the skin, ultimately taking the pigment with it. In the event that you show up with a tan or sunburn, you'll need to reschedule and your deposit will be forfeited. 

-You should refrain from a spray tan before your appointment & 14 days after.

- Avoid scheduling this procedure within two weeks of a water/sun vacation. After the procedure, stay out of steam rooms, saunas, hot yoga, swimming pools, etc.

- No Botox, fillers, chemical peels, microdermabrasion, facials of any sort for 2 weeks before and after. Injections (Botox, Radiesse, JuveDerm, Voluma, etc.) must be done 2 weeks before or 2 weeks after the procedure.

- Chemical peels and laser treatments may not be done within 60 days before or after the procedure.

- Retinol/Retin-A must be discontinued 7 days prior to the procedure (It will cause the skin to bleed).

- Acne Medications, like Spironolactone, must be stopped 4 weeks prior and 4 weeks after appointments, this includes Initial & Follow Ups.

- Please stop shaping, waxing, threading or tinting at least 10 days prior. We will shape the treatment area to give you a natural look and feel. No we won't shave off your eyebrows, any stray hairs will be taken during the appointment with permission. 

- Avoid any blood thinners 5 days prior and 24hrs after Do not take aspirin, ibuprofen, niacin, fish oil or vitamin E 3 days prior to procedure unless medically necessary.

- Avoid alcohol 24 hours prior & caffeine 12 hours prior. These can cause excessive bleeding and affect pigment retention.

After micropigmentation please wait 6-8 weeks to start laminating your eyebrows again.

Brow Laminations: Please understand that laminations soften the hair to create a “fluffier” eyebrow look. Lamination should not be done prior to your appointment if you do not want this look to be achieved with micropigmentation. If you are looking for a fluffier look please get lamination done 2 weeks prior to appointment.

What do I do after I get my brows microbladed? 

-Blot eyebrows for the first 1-2 hours with a clean, dry tissue to remove any excess lymph or blood from the area

-Wash with soap twice a day am and pm for 10-14 days using clean fingers or a cotton round- use 1-2 pumps of soap and clean in a wiping motion, no harsh scrubbing or circular motion and rinse with cool water

-Apply a small amount of aftercare balm (less is best!) 3 times a day directly to the brow area using clean fingers or a Q-tip for 10-14 days.

-Do not pick at the brow area or scabs as they heal.

-Makeup and skincare should be kept away from the eyebrows for 10-14 days. When they have fully healed, avoid anti-aging and acne products

-Keep the area dry: no sauna, sweating, swimming etc for 10-14 days

-Keep them dry in the shower by using the shields provided to prevent direct contact with running water

-No direct sun exposure for 10-14 days. Use SPF sticks or balm after they are fully healed to protect them

-Contact your physician at the first signs of infection or abnormal swelling

-Make sure your follow-up appointment is 12-16 weeks after your initial appointment

If you have any history of cold sores, fever blisters, or herpes simplex, you must contact your physician. You must obtain and take the proper prescription medication to prevent such outbreaks for at least 4 days before and after the procedure.

- No Lip Filler/treatments 3 weeks before procedure (or 4 weeks after)

-No tanning/excessive sun exposure 2 weeks before the procedure (and 2 weeks after).

-Do not drink alcohol 24 hours beforehand and avoid caffeine the day of your procedure.

- No laser treatments, chemical peels, dermabrasion, or any intense treatments that will cause faster skin cell rejuvenation and skin irritation, 14 days before your lip procedure and 14 days after.

-Do not take any blood thinning medications (unless prescribed by a doctor for medical reasons) one week before your appointment (aka: Aspirin, Niacin, Vitamin E, Fish Oil, Ibuprofen, etc)

-Although clients typically heal from lips more quickly, please plan your appointment around any events or vacations accordingly.

-Please eat before the procedure, your lips will be swollen and you may have some discomfort before you feel comfortable eating again.

-Please exfoliate your lips 3-5 days prior and keep lips as moisturized as possible 14 days prior to appointment. Working on dry or scaly lips is very difficult and results will not be desirable.

-Do not over scrub to the point that you have raw or compromised skin.

-Cosmetic tattooing is a process. Two or three sessions may be required to achieve the desired results. If you have questions regarding the pre-procedure form please reach out to us! We look forward to working with you.

What can I expect after my Lip Blush Appointment?

You will experience swelling and scabbing especially in the first few days. Please apply a moisturizing balm frequently. Keeping your lips moisturized will help the healing process immensely! It is normal as you are undergoing a healing process for the pigment to fade, change or disappear completely and reappear weeks later. Healing is a journey! Please also keep in mind that permanent makeup is a multi-step process.

-Do not eat or drink (except water), for the first 3 hours following the procedure. Please try to use a straw while the lips are healing.

-No laser treatments, chemical peels, dermabrasion, or any intense treatments that will cause faster skin cell rejuvenation and skin irritation, 14 days after your lip procedure 

-Do not rub, pick at, or try to exfoliate shedding skin away. If the area is itchy, this is normal, please refrain from scratching. Picking at the shedding skin may pull the pigment with it and affect your retention, so just let them do their thing! And never touch your lips with unwashed hands.

-No tanning or Sun exposure for 14 days after. Sun damage causes the skin to exfoliate quicker, which will affect your pigment retention.

-Aside from applying the healing balm, Do not get your lips wet! This includes in the shower, sauna, sweating, swimming, and bath/hot tub for 10-14 days after the procedure.

-You can use lip makeup/gloss on on your lipster 14 days.

-Use a clean fresh pillowcase

-Do not wet the treated area for 3 days after the treatment. This gives the skin a chance to seal in the pigment and ensure water doesn’t dilute the pigment 

-Limit the number of showers you take so you don't create too much steam. When you wash your body, keep your face out of the water, and then wash your hair afterwards. You should only wet your face at the very end of the shower, avoiding excessive rinsing and hot water on the treated area.

- For the first 5-10 days, do not shampoo or exfoliate.

-Avoid hot showers, sauna, or swimming for 14 days

-Avoid heat, sweating, and exercise for 14 days

-Avoid direct sun exposure or tanning for 4 weeks after the procedure. Wear a hat when outdoors.

-Avoid topical makeup or sunscreen on the area until fully healed

- Do NOT rub, pick, or scratch the treated area. Let any scabbing or dry skin naturally exfoliate away. Picking can cause scarring or loss of pigment and patchy healed results